Gas co warns customers about truck

October 5, 2009 10:10:38 AM PDT
PSNC Energy says someone took a company truck and now it's warning customers to watch out for fake employees.The marked vehicle was taken this weekend from PSNC's North Durham Operations Center. It's a white 2007 Ford F150 truck with license tag CC-3486 and company identification number 10279.

Anyone who sees it is asked to contact the Durham Police Department.

PSNC is also concerned whoever has the truck might try and pretend to be one of its employees. It's reminding customers to ask for PSNC Energy identification if individuals representing themselves as PSNC Energy employees arrive unannounced at their home or business.

"Typically, we communicate by phone or in writing before an employee arrives to perform any work at a customer's home or business, but there are certain occasions when we have to work on our pipeline system with no prior notice," said PSNC Energy Customer Service Manager James English.

PSNC Energy employees who drive company trucks can be identified by their blue PSNC Energy uniforms and white company ID badges.

"We encourage our customers to ask for company identification whenever our employees are working on their property or even in their neighborhood," English added.

If anyone driving a PSNC Energy truck arrives unannounced and without proper PSNC Energy identification, customers should call the company's toll-free customer service line at 1-877-776-2427 for verification or dial 911 if they feel threatened.

Send pictures | Classifieds | Report A Typo |  Send Tip |  Get Alerts
Most Popular  |  Follow abc11 on Twitter  |  abc11 on Facebook


Load Comments