"It is an interesting dynamic how we are communicating today with our soldiers and families," Lt. Gen. Helmick said. "We have 50,000 soldiers here when you add the family members that live here; you're up to about 100,000. So it is like managing a city."
That's where the general's Facebook page comes in to play.
"I'm looking forward to looking at the responses and to replying to some of them, because what we want to do is actually do something about the feedback that we get," Helmick said.
And he is getting feedback. Like one comment complaining about poor lighting at the north post commissary and another person's concern about potholes around post.
Helmick not only responded, he took action and used Facebook to thank the crew that made the pothole repairs.
The first question he asked his Facebook community was "what's the dumbest thing we do at Fort Bragg," and he really wants to know.
"I do want to know," Helmick said. "Again, I'm not, I don't want to do anything dumb here at Fort Bragg. We want to provide the best support, the best facilities for our soldiers and families that live here."
The general invites everyone online to see some of the responses to his question.