ABC11 spoke to a handful of parents who live at the Bexley apartment complex in Brier Creek, but there were many more affected students on bus routes that serve the neighborhood.
Around 6 p.m. Monday, there were parents waiting at the bus stop whose children still had not returned home from their first day of school.
Buses from Leesville Elementary and Middle Schools finally showed up, more than two hours after school was dismissed.
Those two hours contained some scary moments for parents, who called the transportation department to find out what happened. Some received little or no answers.
"To get a recording that tells you they're busy, call back later, is to me, unacceptable," parent Janice Shearer said.
And it was not just the parents who were scared.
"When he got off the bus he said, 'Ma, I thought I was going to be there forever and I thought I was going to die.' And you know that's just so scary because he's in elementary school and I'm not going to trust it anymore. I'm just going to have to pick him up because that's absolutely ridiculous, absolutely ridiculous. It's six o'clock," parent Latonya Villanueva said.
The school system told ABC11 that the first few weeks of school are always marked by delays. Officials said the transportation department tracks the problems and makes adjustments in the first few weeks and asked parents to be patient and flexible.
This school year the Wake County Public School System adjusted its start and end times to save money and qualify for $3 million in state efficiency funds.