Parents want answers after bus mix-up

RALEIGH, N.C.

Police said it happened when the children left Preeminent Elementary School and headed to their after-school programs. Kids Playworld in North Raleigh said it realized it had the children after another daycare called and said staff at PreEminent were looking for them.

Five-year-old old Ava Washington was one of the two children. She was supposed to go to the Life Center in southeast Raleigh where her mother, Lori Spivey, works. Spivey said when Ava didn't arrive, she rushed to the school, but no one could tell her where her daughter was.

It wasn't until four hours later that the two children were found at Kids Playworld.

Spivey said Wednesday she still hasn't gotten any information from PreEminent Elementary about how it could have happened.

"There's no answers, no concrete answers, why they didn't see a 5 year old, who just started first day in kindergarten, two of them, get on a van and then they had no clue of what van, and then it took hours. They weren't ready to notify the officials or anything. Other people had to take steps, i.e. myself to get them on board so we can get something done. Time was moving quickly," said Spivey.

ABC11 reached out to the school and received a statement from its public relations firm.

"...The safety of all of our students is a priority for us at PreEminent, which is why we are conducting a thorough investigation to ensure we are utilizing the best safety practices possible."

We are also working closely with service providers for our students to ensure they are also utilizing proper safety practices as well."

Kids Playworld said they ask all parents to fill out and return applications before sending their child to the facility when school begins.

However, some children bring their application with them on their first visit to the facility.

Kids Playworld has since sent PreEminent Elementary a list of all of the children who are supposed to be picked up.

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