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Tips added to takeout orders at Raleigh Papa John's

August 30, 2013 3:13:49 PM PDT
A Raleigh man said tips were added to his takeout order without his knowledge, and he wants to make sure it didn't happen to anyone else.

Yucel Azamet and his wife both work and with their busy schedules, he often picks up pizza for his family on the way home.

He's never had a problem, until recently when he checked his credit card statement. His receipt from Papa John's  says $17.91, but the same order on his credit card statement is $10 more.

"Since 1 and 2 are right next to each other I thought it was a mistake, instead of hitting one they hit 2," Yucel said.

Yucel went back to the Papa John's where he picked up the pizza from, which is off New Bern Avenue in Raleigh. He says the store manager looked up his order and said it wasn't a typing mistake.

"He said somebody put a $10 tip on it," Yucel said.

Yucel thought maybe it was just a one-time mistake, but he was wrong.

"When I got home and started looking at my statements, I noticed they did it three times out of my four orders the past month," Yucel said.

On one of his receipts from Papa John's says $8.64, but his credit card statement is $4 higher, making it $12.62. Plus, he caught another $10 tip added on a third transaction at the same Papa John's.

And Yucel is not alone.

A Papa John's rep told me that during their investigation, an employee added tips to seven carry-out orders, which totaled $44. He also said that employee is no longer with them and they have taken this matter to police.

As for Yucel, he was hand delivered his $24 in cash, but he's speaking out as he wonders if it has happened to any other unsuspecting customers.

The Papa John's rep adds that the customers who were affected were also given a coupon for free pizzas in addition to their money back.

He also said that if there are other customers that this happened to just to stop in at the store off New Bern Avenue. During their investigation, they found this only happened to carry-out orders.

Yucel advises everyone check their credit card statements at the end of the month and compare them with receipts to make sure everything adds up.

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