ABC11 Troubleshooter gets money back from Twongo for local businessman

A local business owner turned to the ABC11 Troubleshooter after he ran a special promotion but did not get paid.
January 27, 2014 3:14:30 PM PST
A local business owner turned to the ABC11 Troubleshooter after he ran a special promotion but did not get paid.

This isn't the first time I've told you about this problem.

Wade Hudson, a small business owner of Four Season Home Exteriors, saw a story I did last month about a company having trouble getting their money and said, "Hey, the same thing is happening to me!"

Hudson ran a special promotion through locally owned Twongo, which is a website that contracts with businesses and then offers daily discounts on their services.

The deal ran last August, and Hudson's company completed each discounted job in September.  The total amount owed to Hudson from Twongo was $1,547.

According to Twongo's contract, Hudson would get paid the money 30 days from the closing date of the deal, which was Oct. 31. In December, Hudson was still waiting for his money.

"I called no response," said Hudson. "I called again, no response.  I emailed no response. Just left a lot of messages."

Hudson says he was about to take Twongo's owner to small claims court, but then he heard of my story that I did about a Raleigh cupcake shop owner who had the same problem getting paid from Twongo.  We got results for her, so Hudson reached out to me hoping to get his money.

I got in touch with the owner of Twongo, and Hudson finally got his check for $1,547.

"Wow, it's good. It's great," said Hudson. "I'm just real grateful to you."

The owner of Twongo apologized for the delay in getting Hudson his payment.

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