Local dealerships help concerned drivers after Takata airbag recall

Wednesday, May 20, 2015
Dealerships help drivers after recall
Nearly 34 million vehicles are affected by faulty Takata airbags, making it the largest recall in automotive history.

RALEIGH (WTVD) -- Nearly 34 million vehicles are affected by faulty Takata airbags, making it the largest recall in automotive history.

The airbags can explode violently and send shrapnel flying.

Local car dealerships, like Fred Anderson Nissan of Raleigh, are busy fielding phone calls from concerned customers.

"Everybody's calling in and checking to see if it's something they need to be worried about and what do they need to do next?" said service manager Michael Henthorn.

Takata has not announced which models of cars will be recalled, only that 11 manufacturers are affected including BMW, Chrysler, General Motors, Ford, Honda, Mazda, Mitsubishi, Nissan, Subaru, Toyota, and Daimler.

So far six deaths and more than 100 injuries have been linked to the flaw.

"We're kind of waiting like everyone else as far as what we're going to be doing and how many vehicles we're going to be having come through," said Henthorn.

Affected customers will receive notices from their manufacturer.

Henthorn said people who do not want to wait can also look up their car's vehicle identification number.

"The customer can call in with their VIN number, and most dealerships would be able to run the VIN number and see if they have an outstanding campaign," he said.

If your vehicle is part of the recall, contact any dealer of your vehicle immediately to schedule a replacement appointment at no charge.

To see if your car is affected, click here.