Triangle heating, plumbing companies prepare for winter storms

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Prepare your home for winter weather (WTVD)

As the Triangle braces for winter weather, heating and plumbing companies are busy responding to calls for service.

"My husband woke me up this morning saying we did not have any heat," said Gertha Heggie.

The Raleigh homeowner quickly called for help, but the cold was too much to handle.

"I left the house," said Heggie.

It did not take long for a technician to pinpoint the problem. The cold temperatures created electrical issues causing the system to shut off.

"We're having to melt the ice off of them and repipe them so it doesn't do it again," said technician Charlie Foster.

Similar calls for service are spiking. Since Tuesday, Michael & Son has received more than 50 calls from customers without heat or hot water.

With snow in the forecast this weekend, crews are planning to work overtime to accommodate customers.

"I'm on call Friday and Saturday so I'm definitely prepared to work longer hours," said technician Adam Krasowski.

Tips To Avoid Damage:

Locate Main Water Shut Off
  • The main valve is usually found inside a utility closet. In the event of a plumbing emergency, shut down the main water valve first.

  • Turn off Sprinkler Systems
  • The sprinkler is the most exposed to the elements. Turning off the sprinklers will flush out any water that has collected in the hoses and keep them from freezing over.

  • Disconnect Outdoor Hoses
  • Remove all outdoor hoses from the hose bib. A frozen hose can completely damage the bib, which can be a costly repair.

  • Insulate Exposed Pipes
  • Insulate exposed pipes using inexpensive and easy to install foam wrap. This will also help cut down on your energy bills.

  • Repair Existing Leaks
  • Repair all leaks no matter how minor. The slightest leak can cause plumbing problems in freezing temperatures.

  • ABC11 Eyewitness News will be starting at 4 a.m. Friday with live winter weather coverage. Tune in!

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