FAYETTEVILLE (WTVD) -- Albert Logan didn't waste any time when he heard the screaming and crying across the street early Wednesday morning.
"I called 911, jumped up, put on some pants, and ran outside, and grabbed my hose," Logan said, describing an early morning fire scene. "And [I] pulled it across the street and started spraying water, but um, it wasn't doing any good."
Logan and several other neighbors frantically tried to put out the flames and find the six people who lived in the two apartments that make up 712 Wilma Street.
"I just didn't know if anybody was inside," said Logan. "That was our main concern -- just make sure nobody lost their life."
Everybody, including two sisters, their families and pets, got out safely. Fayetteville emergency officials have not determined a cause for the fire, but witnesses say it spread quickly from the front of the home to the back.
LaVonte Wright lives next door. Alongside his father and cousins, he also made sure everybody made it out.
"They're just like family," he said, looking at the damage. "We just want them to get a house, and that's terrible it happened on Christmas Eve. That's the worst time it could happen and their presents were burned up and they were crying about how they lost everything."
The Highlands chapter of the American Red Cross found shelter and other necessities to get the two families through the holidays. Phil Harris, the chapter's executive director, said they are trying to determine what the family will need in the coming days, and how the community can help.
Meanwhile, Logan is caring for one of the family's puppies. After neighbors shouted he was still inside and in a kennel, a fireman ran into the home, and saved him.
"I feel so sorry for them," said Logan. "They lost everything at Christmas time, and I just pray for them."