Troubleshooter: Tax refund taken

WAKE COUNTY Jeffery Berkenmeier says he has joint custody of his kids and an order from South Carolina that dismisses any child support he owes.

However, even with that order the state of Georgia garnished more than 1,200 of his tax refund.

"I was very upset it was a pretty good chunk of money someone stole from me," Berkenmeier said. "It was South Carolina order's they were using and South Carolina order was closed from 2008."

Berkenmeier says he went through several steps to get his money back.

"Numerous phone calls to the state of South Carolina, numerous phone calls to Georgia, numerous e-mails and no help from Georgia, at all. Georgia ignored South Carolina, they were calling the state of Georgia, ignoring them, basically disregarding their court order," he said.

When Berkenmeier couldn't get his money back, he turned to ABC11 Eyewitness News I-Team Troubleshooter Diane Wilson.

Wilson got in touch with a representative with the state of Georgia and she said she would look into it.

"I received my tax refund, the money Georgia took, probably within two weeks," Berkenmeier said. "I hit my knees and thanked God for this issue being resolved."

The state of Georgia did keep a $15 administrative fee from Berkenmeier's tax refund, which he says he is going to fight to get back.

A representative for the state of Georgia never got back to ABC11 with a comment, only saying she would look into it.

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