Eleven-year-old Justin Ward is being called a hero after saving his wheelchair-bound mom from the potentially deadly fire. He also woke his 6-year-old brother Jamie who lost all his favorite toys and action figures.
"It's like made me feel so sad that I lost them all," he said.
Jeffrey Ward was on duty at the fire station when the call came in. He was first on the scene.
"When I come into the driveway, I see it was already going thru the roof of the trailer," he recalled. "I didn't see them. They had moved away. That's the scariest part for me. That's the first thing I done" check on them to make sure they were okay."
Everyone was safe, but lost everything they owned - including Terri Ward's electric wheel chair.
They have no insurance.
But since their story was broadcast, ABC11 viewers have called and emailed to find out how they can help.
"Feels pretty good that people come out when something bad like this happens," said Terri.
If you want to help, there's an account set up for them at Wachovia Bank under the names Jeffrey and Terri Ward. You can go to any branch. The identifying account number is 29251.