Police said the issue started because of construction in Moore County.
The outage originally included Fayetteville and parts of Cumberland County but residents in those areas, who have Verizon, are able to call 911 again.
CenturyLink customers in Cumberland County are still asked to use an alternate number.
The numbers callers should use to reach emergency services during the outage are:
- 910) 433-1925
- (910) 433-1911
- (910) 433-1912
- (910) 433-1913
An alternate number to reach the Cumberland County 911 Center is (910) 323-1141.
Text to 9-1-1 is still an option for both centers.
Officials estimate the outage will last a few more hours.
Outages are also being reported in Harnett County. Customers can call (910) 893-9111 to reach 911.