Durham launches new text messaging service to report issues

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Tuesday, August 2, 2022
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The city's Durham One Call Customer Service Center announced the new program Monday.

DURHAM, N.C. (WTVD) -- A new text message system in Durham puts the power to report issues right at your fingertips.

The city's Durham One Call Customer Service Center announced the new program Monday.

Users can text keywords related to a question or concern to the phone number 919-813-6315.

There are 200 text message responses available.

The city says as more people use the app, Durham One Call will build more responses.

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