The fire started in building nine of the Cornerstone Village Apartments around 1:30 a.m. Monday.
It quickly spread to three alarms.
Firefighters were able to rescue a woman and her children from a second-floor window.
Incredible video captured the family being brought down a ladder from a back balcony while the flames raged behind them.
"We went to the closet to get clothes and shoes," said Margaret Williams. "We seen the smoke collapsing in the roof inside the apartment. I just grabbed my kids and went."
Just before 4 a.m. a puppy was also rescued from the building.
One building collapsed because of the fire damage and is a total loss.
Sixteen units were destroyed.