But she had no idea one of those clients would soon be her own son.
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During her first year in business, she met a client that didn't have any of the typical health issues that cause hair loss.
"I had a client that really touched my heart when she came in. And she was an older lady that had been going through epilepsy all of her life," Williams told ABC 11.
That woman had an epileptic seizure, fell on her stove, and burned off her eyebrows.
"And so when I did her it touched me so much," she said.
Not long after that Williams' son, Isaiah Bailey, found out he too had epilepsy.
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In the ten years since then, now the 18-year-old has suffered from numerous seizures, numerous falls and numerous scars.
The most recent seizure happened at his mom's other business the 'Nutty Bavarian' at Crabtree Valley Mall.
"I chipped three of my teeth. I had a piece of my eyebrow just hanging. I had to get it stitched up," Bailey said.
When it heals completely, his mom plans to do some tattooing to fill in the gap.
"We would basically try to cover up or camouflage that scar area," she said while using her fingernails to pull back hair near the scar.
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Williams wanted to tell her family's story during National Epilepsy Awareness Month.
But she also looks forward to continuing to help others suffering from any health problems that cause hair loss.
"For them to get that look and that feel back I'd like to help as much as possible," she said.
And she has a message for those who can't afford it.
"Don't let that stop you. There's options out there. I will help to find options if what I do is not enough."