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"Our biggest fear at an apartment complex fire is protecting life and protecting property," Battalion Chief Stephen Page told ABC11. "We're doing the best we can there - it's what we do every day so we train on it. This is what we're here for."
The fire happened at an apartment complex off Lynn Road on Riveroak Turn.
"When I look outside, then I saw a lot of police cars and firefighters, then I went outside to check what was happening and I realized there was smoke," said Ana Gonzalez. "I can tell they were like reviving somebody - they had like the IV bag. I was just thinking ... I don't know ... I hope that person is OK because I didn't know if somebody was going to survive or not."
Page said the victim was pulled from a bathroom in a first-floor unit and taken to the UNC Burn Center, where she was listed in critical condition.
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The fire appeared to be contained to one apartment.
"I was kind of like scared - oh my God - I hope it's not in here because I didn't see first where it was," Gonzalez said. "It's a little scary because it could've been my building."
Firefighters are still unclear as to how the fire started.