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From 7 p.m. Wednesday to August 13, users will be unable to use the following online and in-person services:
- Transponder purchases or activations
- Transponder account replenishments/changes/inquiries
- Bill by Mail invoice payments/inquiries
- NC Quick Pass Customer Service Center telephone service
However, drivers will still be able to use their passes during travel.
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The company said the maintenance will help prepare the system for additional projects that will open later this year.
Users are encouraged to pay any unpaid invoices before the outage; however, those who do not will have a five-day extension.
Those not enrolled automatic replenishment and are planning to travel on out-of-state toll roads that accept NC Quick Pass (E-ZPass, SunPass, Peach Pass), should replenish their account balance before 7 p.m.
Those with further questions should call (877) 769 7377 before the outage begins.