The investigation began Dec. 14.
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The Johnston County Sheriff's Office said the client reached out to DSS saying her EBT balance was zero, even though she had not used the benefits.
Investigators later found Food and Nutrition employee Shermeca Nikole McCrary, 44, allegedly created several fake EBT accounts and had products delivered straight to her home.
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McCrary, of Goldsboro, is facing a long list of charges including obtaining property by false pretense, embezzlement, and identity theft.
She was being held in the Johnston County Detention Center on a $1 million bond.
The case remains under investigation.