Earlier this year, North Carolina Attorney General Jeff Jackson filed a lawsuit against Holly Christina Photography after dozens of consumers complained they never received wedding photos, videos, or other services despite paying thousands of dollars.
Under a court order, Holly Christina Photography was required to turn over outstanding photos and videos to customers by Thursday. However, the North Carolina Attorney General's Office says the company requested additional time and reported that it has already begun delivering some of the missing wedding photos and videos to customers.
The Attorney General's Office says it will now verify those claims by contacting every consumer who filed a complaint to determine what, if anything, they have received.
Many of the brides who spoke with ABC11 say they remain frustrated by the delay. Some brides told Troubleshooter Diane Wilson they have been waiting months for photos and videos from one of the most important days of their lives.
After Troubleshooter reached out to Holly Christina Photography about Krista Alvarez's photos from her wedding day on December 15th, Alvarez did get an email from Holly Christina Photography asking for an address to send SD cards with photos from her wedding.
ABC11 reached out to Holly Christina Photography for comment several times, but has not received a response.
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