Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Substandard car seats could prove deadly; how to spot a fake
An ABC News investigation found car seats being sold online that don't meet federal safety standards.
Raleigh woman gives fake Microsoft employee access to computer, loses thousands of dollars
"My computer went black and then this number from Microsoft pops up, so it looked legit."
Family devastated after cruise line wrongfully says teen can't board
A Pembroke family says what should have been an enjoyable cruise turned into heartache after they were turned away at the port.
Scammers put up fake website in attempt to trick consumers, take advantage of Joann Fabrics closing
"People are falling for that because they want cheaper products that are on sale."
Be wary of ticket scammers trying to cash in on NCAA games in the Triangle
"With every large sporting event, especially March Madness, ticket scams will always pop up."
Watch out for scam websites and text impersonating the IRS; how to spot the fakes
"Scammers are heavily using generative AI in producing messages and fake websites."
Toll scam text is back with a vengeance, threatening legal action in North Carolina
The scam texts claim to be from E-ZPass, EZDriveMA and FasTrak
ABC11 Troubleshooter helps homeowners get HOA to fix their drainage issues: 'Flood right here'
Two homeowners in the same neighborhood say a drainage issue has caused damage to their property.
Mental health provider contacts ABC11 Troubleshooter, gets close to $200,000 in claims paid
"I think I spent the past couple of weeks in tears and just trying to figure out a solution."
Backyard burning believed to have started Carolina forest fires
The air quality is a big concern as the fires continue to burn.