Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Minor Mayhem: The Gen Z hackers behind major data breaches
Matthew Lane was just 19 years old and a college freshman when he took part in the PowerSchools attack that affected 4 million people in North Carolina.
Raleigh woman says scammers stole $75,000 of her life savings
The victim says fraudsters gained remote access to her phone and bank accounts.
This common rental scam can cost you thousands; tips to avoid it
A rental scam that has been around for years is still tricking people across the Triangle and beyond and costing victims thousands of dollars.
Scammers targeting tax refunds as deadline approaches, experts warn
With less than a month until Tax Day, scammers are ramping up efforts to steal not only your refund, but your identity.
Triangle man finally gets $1,300 airline credit after Troubleshooter steps in
For eight months, Durham resident Vernon Allen was promised flight credits from American Airlines to no avail.
Do you tap to pay? 'Ghost tapping' scams could target your money
A dramatic rise in a scam known as "ghost tapping" is putting people who use tap-to-pay features on alert.
Spring break cancellations rise amid global tensions; what travelers should know
Travel insurance, credit cards can help protect against trip cancellations.
Moving damage claim resolved after Wake County couple seeks Troubleshooter's help
A Garner couple hired Miracle Movers of Raleigh, but faced delays in resolving their damage claim.
CEO of Durham Foundation, CJF America found guilty of worthless check charge
The CEO of CJF America, Kristin Picot, was found guilty of one count of simple worthless check in a Durham courtroom.
NC attorney general sues Raleigh wedding photographer Holly Christina Photography
New developments in a Troubleshooter investigation into the Raleigh wedding photographer accused of ghosting brides and then shutting down.