Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Why you should look into travel Insurance options before a named hurricane
Travel experts say waiting until a hurricane is named could mean you're too late to get coverage for that particular storm.
NC attorney general asks for nearly $1.7M judgment against Holly Christina Photography in Raleigh
The NC Attorney General's Office is seeking nearly $600,000 in restitution for consumers and more than $1.1 million in civil penalties.
Embattled CJF founder says workers who are owed money will get paid
The founder and CFO of a Durham foundation that has been the subject of multiple ABC11 Troubleshooter investigations faced a judge for the first time Monday.
Fayetteville window treatments get done after Troubleshooter steps in
Several Fayetteville customers say they paid a local blind company for window treatments but were left waiting months, and in some cases, years, for the work to be completed.
Durham woman loses nearly $6,000 in bank impersonation scam: 'Heartbroken'
A call allegedly from your bank, even when Caller ID appears legitimate, may be a scam, as a Durham woman found out.
Cary woman loses thousands in Wake County jury duty scam through crypto ATM
A Cary woman is sharing her story after losing thousands in a sophisticated scam that authorities say is increasingly targeting Wake County residents.
Back-to-school shoppers guide to cost cutting with planning and strategy
Experts say budgeting, comparison shopping and avoiding impulse purchases can help reduce back-to-school expenses.
CEO of CJF America asked about employees pay during court appearance on criminal charges
The two men are also the focus of an ABC11 I-Team Troubleshooter investigation into allegations that the foundation failed to pay dozens of former employees.
Man notified his longtime landline service could be discontinued in Durham
"The one thing about the landlines, if we have storms, the landlines are the only thing that's still existing."
SBI investigating CJF America leaders accused of not paying employees; new lawsuit filed
The State Bureau of Investigation has confirmed it is now investigating two leaders of the Courtney Jordan Foundation.