Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Woman charged with deed forgery on multimillion dollar house ordered to undergo forensic evaluation
New details in an ABC11 Troubleshooter investigation involving a Wake County woman accused of forging a deed of a man's multimillion-dollar house.
NC woman accused of deed forgery on man's $4M home jailed after no show in court
Dawn Mangum was arrested last Friday and is being held on more than a half-million-dollar bond, according to court records.
Lake Lure welcomes visitors back nearly 2 years after Hurricane Helene
In 2024, the town suffered catastrophic damage after more than 22 inches of rain triggered devastating flooding and mudslides.
After a more than year fight, Durham woman get diminished value claim
A Durham woman says it took more than a year and help from ABC11 Troubleshooter Diane Wilson to finally get paid on a diminished value claim.
After victims lose thousands, push underway in NC to stop cryptocurrency ATM scams
Cryptocurrency ATMs can be found across in gas stations, grocery stores, and other businesses across NC.
Banned airbag inflators that could rupture, shoot metal shrapnel might still be in your car
The inflator itself is overpressuring, and it's rupturing and shooting metal shrapnel right to the face, neck, and eyes of the driver."
Facebook hack leads to safety concerns, fake posts on her page for woman in Cumberland County
"Hackers are selling things that are not in existence and people are sending them money for items that don't exist."
Amazon delivery driver damages garage door, ABC11 Troubleshooter helps property owner resolve it
"From the video footage, the driver clearly ran into the garage."
Scam Alert: Fake Amazon recall texts are back, here is how to protect yourself
Scammers posing as Amazon are sending text messages that appear to come from the company's "Product Safety Team."