Diane Wilson
You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.
Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.
Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.
In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.
Diane's Stories
Banned airbag inflators that could rupture, shoot metal shrapnel might still be in your car
The inflator itself is overpressuring, and it's rupturing and shooting metal shrapnel right to the face, neck, and eyes of the driver."
Facebook hack leads to safety concerns, fake posts on her page for woman in Cumberland County
"Hackers are selling things that are not in existence and people are sending them money for items that don't exist."
Amazon delivery driver damages garage door, ABC11 Troubleshooter helps property owner resolve it
"From the video footage, the driver clearly ran into the garage."
Scam Alert: Fake Amazon recall texts are back, here is how to protect yourself
Scammers posing as Amazon are sending text messages that appear to come from the company's "Product Safety Team."
After 15 months, Clayton family finally gets money back after Troubleshooter steps in
After a contractor cut a line, leaving the family without water, it took more than a year to get reimbursed.
Minor Mayhem: The Gen Z hackers behind major data breaches
Matthew Lane was just 19 years old and a college freshman when he took part in the PowerSchools attack that affected 4 million people in North Carolina.
Raleigh woman says scammers stole $75,000 of her life savings
The victim says fraudsters gained remote access to her phone and bank accounts.
This common rental scam can cost you thousands; tips to avoid it
A rental scam that has been around for years is still tricking people across the Triangle and beyond and costing victims thousands of dollars.
Scammers targeting tax refunds as deadline approaches, experts warn
With less than a month until Tax Day, scammers are ramping up efforts to steal not only your refund, but your identity.
Triangle man finally gets $1,300 airline credit after Troubleshooter steps in
For eight months, Durham resident Vernon Allen was promised flight credits from American Airlines to no avail.