RALEIGH, N.C. (WTVD) -- There's an update to an ABC11 Troubleshooter investigation into a Raleigh wedding photographer accused of ghosting brides. After our initial investigation, the North Carolina Attorney General's Office confirmed it is now formally investigating Holly Christina Photography.
The AG's office said it has received 89 complaints against the photographer, a significant jump from the eight complaints reported earlier this week.
This comes after Troubleshooter Diane Wilson has spent the past two weeks hearing from dozens of frustrated brides who said Holly Christina Photography stopped responding to emails, calls, and messages, despite having been paid in full. On Sunday, Holly Christina Photography announced on social media that it has ceased operations. Many affected brides told the Troubleshooter that they have not received refunds, and still do not have the photos or video from their weddings that they paid for.
On Tuesday, the company posted a new message to social media addressing affected clients. It states in part: "To affected clients: We are actively working to release photos and videos. Due to large file sizes, delivery is a staged process. We appreciate your patience."
Despite that message, several brides said they remain in the dark with no direct communication from the photographer and no timeline for when or if their wedding memories will be delivered. After our stories, several wedding photographers have stepped out to help Holly Christina Photography brides.
The North Carolina Attorney General's Office is asking anyone affected by Holly Christina Photography to file a formal complaint as the investigation continues. You can file a complaint here.