New rules could mean texts and emails from bill collectors

Friday, May 24, 2019
A new proposal could allow debt collectors to text and email you.

The Consumer Financial Protection Bureau is looking to update the Fair Debt Collection Practices Act.

Officials said the new proposal would protect consumers from harassment. It would cap the number of calls collectors can make about a specific debt to no more than seven in a week, but it would also allow the debt collectors to now leave voicemails, send emails, private social media messages and even texts. Those forms of communication are not capped, so if you don't have unlimited texting, you could be forced to pay for some of the messages.

HAVE YOUR VOICE HEARD: Your opinion could make or break this proposal passing. Click here to send the Consumer Financial Protection Bureau your thoughts. The agency is accepting comments until August 19, 2019.

The Fair Debt Collection Practices Act does include language that would allow consumers to opt out of electronic messages and choose certain hours that debt collectors may contact them.

To read more about the Fair Debt Collection Practices Act click here.

Related Stories:
RELATED: This 'one ring' robocall scam could cost you
Stay on top of breaking news stories with the ABC11 News App
RELATED: Dating apps allowing kids to sign up, saving personal information, FTC says
Copyright © 2024 WTVD-TV. All Rights Reserved.