Garner residents under boil advisory after brown water

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Brown water was seen coming out of the faucet (WTVD)

Some ABC11 viewers are disgusted by what's coming out of their faucet. Christina Cyrus, who lives on Wakefield Lane in Garner, took pictures of brown water coming out of the tap.

Her home along with about 340 others in the area are under a boil advisory from Aqua North Carolina, one of the state's biggest non-municipal water utilities company.

Cyrus said it started around 10 p.m. Friday night when she realized she had no water.

"Cut on the faucet, that's not working. Went in here to the kitchen, that didn't work," she explained.

It took about 3 hours until it finally came back on, and when it did the water started clear but quickly turned brown.

"Of course it gurgles and spurts," she said. "And it's like exorcists of the toilet of all the air coming through the lines."

The murky, brown water leaves behind a sediment.

Cyrus called Aqua NC's emergency line and found out about a water main break. About 12 hours later, Aqua called with the boil advisory.

"They said, 'We found trace bacteria in it and the chlorine levels are not safe.'" Cyrus said.

Days later while still using boiled water, she is still concerned and can't get answers from Aqua NC.

"What kind of company does that," she said. "We're talking about water here, it's kind of important, a lifeline."

A spokesperson told ABC11 that water tests are at the lab and the company should get results late Tuesday.

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