FUQUAY-VARINA, NC (WTVD) --Jennifer Cramer and her boyfriend Jorge Pacheco have been trying to salvage what they can from their Fuquay-Varina home.
But they say looters got there first, stealing hundreds of dollars' worth of their stuff, including a TV.
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"It's upsetting and depressing. I mean, those were all of our things," Cramer said. "That was our entire life."
Hurricane Matthew's heavy rain and wind caused a giant tree to crush the house they rent on Wade Street. Most of their personal belongings are now either destroyed or stolen. What's left behind is accessible to anyone.
The Fuquay-Varina Police Department spokeswoman said there is no looting in their jurisdiction but that they have conducted security checks at the home since the hurricane. ABC11 saw Lt. Tim Smith at the property. He said he had not heard about Cramer's concerns about possible looters when we talked to him, but said he'd look into it.
Cramer said she had not filed a police report in regards to her concerns about looting.
The couple thinks looters also took jewelry and items belonging to their three children, including a box with $300 worth of clothes Pacheco just bought for his daughter.
"That's what hurt me the most because you work so hard for such a long time in order for you to provide for your children and for you to just take clothes like that in the situation I'm at right now," Pacheco said.
Matthew destroyed most of the other stuff the couple owned.
Although they have renters' insurance, they say it won't cover everything they lost.
"Pretty much right now we just lost everything," Pacheco said. "It's not fair."
"It's upsetting and depressing," Cramer said. "I mean, those were all of our things. That was our entire life."
The organization FACES, based at Saint Augusta Missionary Baptist Church, is providing the couple with information on resources that could help them. And the couple says others have donated pet food and money to help them get back on their feet.
"I thank them for helping us in the worst time ever because it just hurts to lose everything in the blink of an eye," Pacheco said.
They have a GoFundMe account to help them do that.