Towing flap in downtown Raleigh prompts new parking signs

RALEIGH, North Carolina (WTVD) -- Some new parking signs are posted along Fayetteville Street in downtown Raleigh after ABC11 shared photos with city officials.

On Thursday, three separate drivers were towed out of a valet parking area on Fayetteville Street. They argued the signs are really confusing and hard to even read. When we took their complaints to city officials, they agreed to make changes.

The signs were replaced Friday afternoon.

Fayetteville Street is a hot spot for parking tickets. The I-Team has uncovered the City of Raleigh has handed out more than 9,000 parking tickets on Fayetteville Street alone last year.


ABC11 was there Thursday evening as one woman was trying to talk down an attendant. A towing crew rolled up and begin prepping her vehicle to put on a bed to haul away.

"They should not have done that," said City of Raleigh Parking Administrator Gordon Dash.

The city says Royal Parking, a company that has three spaces along Fayetteville Street for valet parking, was out of order in calling in a tow company. Only police have the authority to remove cars from city streets.

ABC11 has reached out to Royal Parking for comment, but has not heard back.

The city said the valet company could be fined for violating its agreement and the owners of the towed cars will be reimbursed.

You can be an eyewitness too with the ABC11 News App

"This is an unusual situation. It's not one that I have been exposed to myself in my 10 years with the city," Dash said.

The drivers whose vehicles were wrongly towed will be getting back $125.

To receive the money, those drivers are being encouraged to call Unlimited Recovery at (919) 790-9393.

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