BBB warns about losing money to fake tickets and events this summer
RALEIGH, N.C. (WTVD) -- Summer is packed with fun concerts, festivals, and specialty events. However, scammers are taking advantage of this busy time and cashing in. Whether you're trying to catch your favorite artist or attend a themed event, scammers are using fake websites or social media posts to trick fans into buying counterfeit tickets, or worse, to events that don't even exist.
Live events are especially popular among Gen Z. According to eMarketer.com, nearly 75% of consumers between the ages of 18 to 29 expect to attend at least one concert or event this summer.
This demand is exactly what scammers are counting on. Though eager fans are searching to secure tickets, there are a few things they should know before purchasing.
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"Make sure you are on the right website sometimes, scammers can make fake websites, so you really have to be careful to make sure you are going to the right place," said Meredith Radford with the Better Business Bureau. "Getting the right tickets from that venue, if you can, or from a reputable seller."
When purchasing tickets from a third-party resale site, Radford advises reviewing the guarantee. When purchasing tickets on social media, a screenshot or photo isn't enough. Most events now require a verified transfer.
"They are not just barcodes or QR codes anymore, it is actually just a touch on your phone on your mobile app, so you have to transfer them through a legitimate seller," Radford warned. "You can't just sell your code through Facebook marketplace."
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It's not just fake tickets. Sometimes the entire event is a scam.
Last year, an ABC11 viewer paid more than $200 for what was promoted as a Bridgerton-themed ball and dining experience. However, when he arrived, a wedding was already underway, and the venue had never heard of the event.
"After a couple of minutes, we just keep taking pictures, and it kind of starts to sink in, like, I don't think this event is going to happen," Felton said.
To avoid getting scammed this summer, experts recommend only buying tickets from official websites, avoiding listings on social media or online marketplaces, and using a credit card when you pay. If you're planning to attend any event this summer, the BBB says your best bet is to purchase directly from the vendor's official website.
