Headaches continue for passengers flying through Raleigh-Durham International Airport
RALEIGH, N.C. (WTVD) -- A long line snaked around the Delta counter inside Terminal 2 at RDU International Airport on Monday night.
"I've been here going on three days and haven't been able to get back," Jasmine Everett said.
She got to the Triangle on Friday and had planned to go home Sunday but now she can't get a flight until Wednesday -- and that flight is even on a different airline.
"I've been staying with family but pretty sure I'd be emotional if I had to do a hotel stay and stuff, but at this point I'm tempted to drive back 17 hours," she said.
Jasmine wasn't alone in the line Monday night.
We found a number of customers caught in a days-long mess with Delta as they still try and recover from Friday's worldwide technology outage.
Sabrina Hossain had just dropped her daughter Sarah off to start pharmacy school next week in Chapel Hill. Their non-stop from RDU to New Orleans was changed to having a layover in Atlanta. Then the connecting flight was canceled.
Downstairs it was a different kind of mess: a sea of unclaimed bags and a likely very tired Jonathan Daniels looking for his.
SEE ALSO | RDU lost and found
He was supposed to get into RDU from Las Vegas on Sunday but had to spend 16 hours in the Atlanta airport.
Hari Surineni was one of the lucky ones.
We met him after he picked up his bag from the United counter except it may be too late.
He had dropped his son off for orientation for medical school on Saturday in Chapel Hill and had to go to Target to shop for clothing because his bag never came.
"So I couldn't be in my regular suit for orientation," he said. "The airlines are swamped."
CrowdStrike Outage
A wave of IT outages swept the globe Friday morning, causing disruptions in hospitals, banks, stock exchanges and airports.
WATCH | CrowdStrike says disruptions were not result of cyberattack
CrowdStrike, an American cybersecurity technology firm providing workload protection, threat intelligence, and cyberattack response services, said it was caused by a software issue identified and a fix deployed.
Some systems can be fixed and back up and running immediately, but for others, it "could be hours, could be a bit longer" before everything is back up and running, said CrowdStrike CEO George Kurtz in an on-air interview with CNBC.
RELATED | What is CrowdStrike, the company linked to the global outage?
