Woman is warning others about a scam that left her bank account $17,500 short and she captured the suspect on camera.
The scammers are able to "spoof" the caller ID of the bank, and even use the names of real bank employees.
"I felt like I just saw the boat leaving the dock and my money's on the boat." A California man had a mild panic attack as Bank of America told him his cashier's check worth $33,000 was lost as the branch temporarily closed.
Scams targeting Zelle app users are rising and criminals are getting more creative. Here are three expert tips to avoid losing thousands of dollars.
"Just giving me the runaround, thinking I will accept their reasons for it. But it is just so unfair," one victim said of Bank of America's decision not to refund her lost money.
"'Well if you contract with this third party company, I don't see how my money isn't protected with you'... and they're like, we can't do anything about it," one victim said.
