Chris Brown concert fans left outside due to traffic chaos as he took the stage inside Carter-Finley

RALEIGH, N.C. (WTVD) -- The day after the highly anticipated Breezy Bowl XX took place at Carter-Finley Stadium in Raleigh, the conversation intensified into how to improve the transportation experience for fans who were left wanting more.

Fans and social media users cast their blame at different entities in agencies for the fan arrival and departure experience.

The day after the highly anticipated Breezy Bowl took place at Carter-Finley Stadium in Raleigh, the conversation intensified into how to improve the transportation experience for fans who were left wanting more.

Here's the breakdown

For events at the Lenovo Center, Raleigh Police are tasked with traffic and outside crowd control. At the expiration of the event, the North Carolina State Highway Patrol takes over.

The NCSHP also handles traffic operations for the North Carolina Fairgrounds.

However, for events held at Carter-Finley Stadium, the North Carolina State University Police serves as the lead agency.

Raleigh boasts the same infrastructure, by way of Blue Ridge Road, Trinity Road, Edwards Mill Road, and Hillsborough Street -- among neighboring streets -- for each event. However, the lead law enforcement agency is different depending on the venue.

Here's what it means

Same roads, different leading agencies, and varying fan experience outcomes.

For Chris Brown's Breezy Bowl, NC State University officials told ABC11 Eyewitness News via email that, "A complex operations plan for the Chris Brown concert was developed and executed by NC State, local law enforcement and parking vendors, knowing that the concert start time would coincide with regular rush hour traffic and would be impacted by Thursday's opening of the NC State Fair."

SEE ALSO | More traffic headaches expected in Raleigh this week after Chris Brown concert gridlock

"You shouldn't have to take a day off from work to go see a concert that starts at 7:00. I don't think you should have to go and wait at a venue for 5 hours for a concert to start just so that you can avoid traffic," said Amber Robinson of Raleigh.

She and a group of friends gave themselves hours ahead of the opening act to get to Carter-Finley. Unfortunately, she was told by the police that parking was oversold and was directed farther away from the venue to park.

"I think about how easy is it going to be for people to come and go? I think when you hit a certain flashpoint of anything, there's a built-in expectation of ease," Robinson said.

ABC11 News reached out to NC State to confirm the claims of parking being oversold and was told, "NC State Police don't sell the parking passes."

"I'm very familiar with how the traffic patterns go in that area during the state fair," said Christal Graves, who traveled from Burlington. "None of this was happening. So my mind was truly like, 'Why this time? What's happening?"

Graves made it to her seat in the stadium with 20 minutes left in the concert.

"I highly recommend that Carter-Finley not host an event like this ever again. They're not equipped," she said.

Via email, an official with NC State University said, "In the days prior to the concert, a coordinated communications effort advised attendees to arrive early to avoid traffic and parking lots opened at 2 p.m. - five hours prior to showtime. This message was reinforced on social media, while real-time traffic and parking updates were also provided."

The university went on to say a 'comprehensive review' would take place to determine how to improve future events.