Fewer than 50,000 remain without power in mountains, Duke Energy says
Duke Energy told ABC11 that crews have restored power to about 1.4 million customers affected by Hurricane Helene across North Carolina.
About 49,000 customers remain without power in the mountain region, Duke Energy spokesman Bill Norton told ABC11. The majority of those are just northeast of Asheville.
Norton confirmed that crews are working in Florida following Hurricane Milton but stressed that those efforts in Florida will not affect repair work in western North Carolina.
"We've made tremendous progress, but western North Carolina specifically, remains a challenge, and we are not done," Norton said. "So we've got separate crews addressing the situation in Florida. I want to assure our western North Carolina viewers, we remain fully staffed in the area. We've got Duke Energy crews, contract crews from other states. They're going to remain here on the ground until power is fully restored for everyone."
In some parts of the mountains, repairs are not immediately possible.
"There are bridges that are washed away, roads that are washed away," Norton said, "If you think about where power lines are usually located, it's, it's in easements right along roadways, and the ground where we had those poles is gone. And it might be gone for, you know, 50 yards inward from the roadway. So you know that that is much more challenging. So for situations like that, we're opening a dedicated western North Carolina facility to serve as our base of operations while we continue rebuilding infrastructure."