Officers responded just after 10 a.m. at the Regent Jewelers store inside the mall.
Surveillance images released Monday showed the two robbery suspects in the store. There did not appear to be any other customers in the store at the time.
SURVEILLANCE VIDEO FROM THE CRIME
After appearing to browse for a few moments, one robber pulls what appears to be a mallet from his back pocket and smashes the glass above several cases, while the other grabs merchandise through the opening.
The two then ran into the mall's main area.
The store owner told ABC11 that the robbers made off with an estimated $200,000 to $250,000 in jewelry, including gold chains, Rolex watches and other merchandise.
"They took the jewelry from here," said Khaleel Mohammed, the owner of Regent Jewelers, pointing to a case. "The chains was here, this is the case of really heavy chains. They grabbed the whole thing."
One suspect wore a black hoodie; the other one had on a green hoodie. Both suspects had the hoods pulled up on their heads, making their faces more difficult to see.
The store clerk did not intervene as the two smashed the cases. As the robbers grabbed merchandise, she went out into the mall and slipped and fell. She appeared to be unhurt as she got up and remained nearby as the robbery suspects ran out of the store.
The store and surrounding area were taped off while police investigated.
"It's kind of startling," said Moses Alvarez, a shopper. "I don't know what to think to be honest. It's kind of surprising. I've never had a problem coming here and having that police activity there."
Mohammed said he's been in business at this location for about five years.
Police continue to investigate the robbery.