AG called the change “a step in the right direction,” but said still too high.
The push comes as North Carolina has experienced a surging population and additional energy demands.
Duke Energy didn't pay up after losing in small claims court -- until the ABC11 Troubleshooter stepped in.
Duke Energy is warning energy bills will likely be higher this month after back-to-back storms.
Duke Energy wants customers to conserve energy between 4 a.m. and 10 a.m. Monday.
A scam text falsely claims they will be affected by a scheduled power outage.