Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Owners of Holly Christina Photography face criminal charges as bride seeks justice
Newlywed Morgan Bales says she pushed for criminal charges because she felt it was the only way to seek justice.
NC speech therapist resolves years-long insurance billing dispute with help of ABC11 Troubleshooter
A Sanford speech therapist says the years-long fight with an insurance company over nearly $14K in medical claims led to the closure of her practice.
NC woman gets reimbursed months after rental car strands family, call to ABC11 Troubleshooter
What was supposed to be a one-day drive home turned into a frightening, multi-day ordeal after Fayetteville family's rental car broke down.
Hurricanes fan calls ABC11 Troubleshooter, gets refund for $604 tickets that never arrived
The couple bought tickets to the Carolina Hurricanes vs. Philadelphia Flyers game in December through StubHub
Teens return to Durham from life-changing Ghana trip after ABC11 Troubleshooter helped secure visas
A dream trip to Ghana for a group of Durham teens was hanging in the balance, until they called ABC11 Troubleshooter.
Wake County woman says housing authority failed to pay thousands in rent for over a year
Wake County Housing Authority has not paid its portion of woman's Housing Choice Voucher rent since February 2025, according to documents the renter shared.
Cary woman loses thousands in Wake County jury duty scam through crypto ATM
A Cary woman is sharing her story after losing thousands in a sophisticated scam that authorities say is increasingly targeting Wake County residents.
As brides wait for photos, AG says state seeking refunds and closure of Holly Christina Photography
North Carolina Attorney General Jeff Jackson has granted Holly Christina Photography an additional two weeks to get those memories to brides, some of whom have waited for more than a year.
Teens' $90K Ghana trip saved after visa issues, ABC11 Troubleshooter steps in
A group of Durham teens is finally set to embark on a life-changing trip to Ghana after visa delays nearly derailed their journey.
After missed court-ordered deadline, Raleigh photographer gets more time to deliver wedding photos
Raleigh photography company accused of ghosting couples after their wedding has been given more time to comply with a court order.