City of Raleigh lowers water rates for customers

RALEIGH, N.C. (WTVD) -- To help families during the coronavirus crisis, the City of Raleigh is lowering water rates for customers who may be using more while under the stay-at-home order.

The second-tier limit of 7,500 gallons per month has been increased to 15,000 gallons per month. The temporary change will help customers avoid being charged with the third-tier water rate, which is the most expensive water rate.

Since March 12, Raleigh has also suspended disconnections because of non-payment and it has waived late fees.

The City is also offering payment plans.

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