NC DMV launches self-service kiosks in grocery stores to shorten wait times at offices
RALEIGH, N.C. (WTVD) -- North Carolina Department of Motor Vehicles is launching a program to cut down on wait times at offices across the state.
NCDMV is putting self-service kiosks in grocery stores to make things easier on everyone.
The pilot program will start at three Harris Teeter locations:
- Raleigh - 4221 Corners Parkway at The Corners at Brier Creek
- Fayetteville - Highland Centre on Raeford Road
- Charlotte - Riverbend Village on Smith Farm Road
At the kiosks, customers can renew their driver's license or state ID card, order a duplicate or change the address on their driver's license, permit or state ID card, and apply or update their voter registration.
NCDMV plans to add seven additional kiosks in the first half of 2024, and more kiosks are to be added as certain transaction thresholds are achieved. DMV stresses that the kiosk pilot comes at no cost to the state. ITI is compensated via a $4.95 fee per transaction. Customers will also be charged a 2.35% credit/debit card processing fee.
The kiosk will print a Temporary Driver/Identification Certificate (TDC/TIC) just like one received at an in-office visit, to be used for up to 60 days until the official driver's license or ID card comes in the mail.
One thing to note -- if you renewed your license online, you cannot do so at a kiosk the next time.
