NCDMV among several services significantly disrupted in CrowdStrike outage

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Friday, July 19, 2024
NCDMV among several services disrupted in CrowdStrike outage
NCDMV among several services disrupted in CrowdStrike outageDMV offices in North Carolina had to close Friday due to the CrowdStrike disruption that caused major computer problems around the world.

RALEIGH, N.C. (WTVD) -- DMV offices in North Carolina had to close Friday due to the CrowdStrike disruption that caused major computer problems around the world.

Employees at at least some of the DMV officers went home for the day, due to the extensive nature of the problems. DMV said it would reach out to customers to reschedule appointments and warned there would likely be a backlog to work through next week.

"Oh it's very scary. It's very scary to know that something like this could happen," Kellie Jiggetts said.

Area hospitals were not immune to the computer problems, but fortunately they were able to continue serving patients.

Duke Health said essential computer functions in hospitals and clinics were affected, causing some delays.

UNC Health said it had received reports of some scattered outages across its locations but clinical teams were able to proceed without any significant delays to patient care.

RELATED: What is CrowdStrike, the company linked to the global outage?

Cape Fear Valley Health released the following statement:

"Cape Fear Valley Health (CFVH) has experienced a handful of outpatient cancellations due to the recent CrowdStrike global outage issue affecting institutions nationwide. We have promptly implemented our established downtime procedures, which are currently in process. Our team is continuously assessing and addressing any arising issues to ensure minimal disruption to our services. At this time, operations are continuing as scheduled, and we remain committed to providing the highest level of care to our patients."

"This has been recorded as one of the major IT outages in history," Secure Network Administration CEO Kimberly Simon said.

Simon manages IT and cybersecurity for dozens of companies in the Triangle. She said the outage was a good reminder to businesses that they need to have backup plans.

"Don't just get a product and say, 'hey, it's automated; it's running and I'm good.' You still need to have processes in place to make sure that things are happening as they're supposed to," Simon said.

Wake County Government sent the following statement:

"The global IT outage has affected some Wake County Government computers. We have activated our Emergency Operations Center at a level 3 to coordinate our response to this situation."

The City of Raleigh took to X to comment on the outage:

NCDHHS released the following statement:

"NCDHHS is currently working to assess and quickly address the impact of the global technology outage. We are able to confirm that many critical services ARE working. These include the 988 Crisis Lifeline and Peer Warmline, ePASS application portal for various services including Medicaid and Food and Nutrition Services, and the child welfare system and systems for reporting abuse or neglect. WIC, EBT, Work First, and SUN bucks benefits are all able to be utilized though some point of sale machines at smaller businesses may not be working. Phone systems at most state facilities are currently down and the EBT Call Center does not have a live response option."

The City of Durham said it did not know of any outages for its systems associated with the CrowdStrike problems.

The CrowdStrike outage causes significant problems at airlines across the country, including Raleigh-Durham International Airport. Here's the latest on impacts at the airport.

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