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Warranty

Troubleshooter helps Durham man get long-awaited refund from Tesla

  • Feb 7, 2025

ABC11 Troubleshooter helps landlord get two new appliances for rental

  • Jul 12, 2024

Home warranty failure leaves NC family without heat for months

  • Jan 26, 2024

Customers say driveway company 'ghosting' them

  • Sep 28, 2023

NC woman gets new refrigerator after repairs runaround: Troubleshooter

  • May 26, 2023

Car warranty company leaves Raleigh driver stranded

  • Apr 13, 2023

NC couple with home warranty frustrations get new appliances

  • Jul 15, 2022

Troubleshooter helps man get $800 for broken iPhone

  • Oct 8, 2019

Latest Videos

2:06

Landlord files claims with home warranty for busted appliances, gets runaround

  • Jul 11, 2024
2:49

NC family without heat for months due to home warranty dispute

  • Jan 26, 2024
2:42

Customers say driveway company 'ghosting' them

  • Sep 28, 2023
2:13

ABC11 Troubleshooter helps Moore County woman stop living out of coolers

  • May 26, 2023

Latest Stories

Troubleshooter steps in over home warranty woes

Gina Clark pays monthly to make sure major appliances inside her home are protected but when her washing machine broke, it took too long for her to get satisfaction.

  • May 7, 2019

5 things to know before paying for a new vehicle warranty

People across our area are getting letters in the mail and phone calls warning them that their vehicle warranties are about to or have already expired, but many of them may not be legit. Don "Big Weather" Schwenneker showed the Troubleshooter team a flyer

  • Feb 1, 2019

Cracked dashboard causes frustrations for Lexus owner

Having a Lexus with a cracking dashboard was frustrating enough for Jenny Pollock, but waiting over a year and a half for repairs was becoming unbearable.

  • Aug 14, 2017

Home warranties: Peace of mind or homeowner headache?

Thinking about buying a home warranty for your house? Take it from these Triangle homeowners: Here's what you need to know.

  • Feb 21, 2017
KTRK

Does your car have a secret warranty?

Consumer Reports says you might be able to get your car fixed for free, if you know the secret.

  • Oct 20, 2014