Driver frustrated by parking ticket snafu

June 29, 2011 3:44:34 PM PDT
Phillip Arrington used a City parking garage on a recent visit to the courthouse in downtown Raleigh.

"[I] paid with my credit card, got my receipt, and went and did my business. [I] came back 30 minutes later and there was a ticket on my windshield," he recalled.

The fine was for $30. But Arrington has the receipt showing he paid to park at 9:51 a.m. and got the ticket at 9:57 a.m.

"I was ticketed 6 minutes after I paid for it, and I got the receipt in my hand, but you know mistakes do happen," he said.

Since he was already downtown, Arrington says he tried to get the mistake taken care of right away. He went to the city offices, and says he was told he had to file an appeal online.

"I filed an appeal like they told me. I never got an auto reply like the website says, so I tried it again four days later and still didn't get one. So, as far as I know, they still think I owe $30 and it's going to be $50 after 21 days," said Arrington.

With no word about whether his appeal went through, or if the ticket was dismissed, Arrington got in touch with ABC11 and I reached out to the City of Raleigh's Parklink offices.

A representatives said Arrington's ticket had already been dismissed. Yet according to Arrington, almost two weeks after getting the ticket, he still had not been notified.

"I haven't gotten anything from them, so it's really frustrating as I don't have any recourse. As far as I know, they think I owe them the money," he said.

We were assured by a Parklink representative that Arrington's ticket was dismissed and he doesn't owe the $30.

"I'm glad you're helping me out of it, because I'm not paying the ticket," said Arrington.

Eventually, Arrington says he did finally receive notification that his ticket was dismissed.

A Parklink representative said a faulty meter was to blame for the ticket in the first place and his appeal was addressed the same day he filed it.

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