"The side of my house had pulled away and the roof was blown off," he said.
Needing repairs, Mugo says he found Reginald Shaw of Shaw Brothers, Inc. to do the work.
"He promised he was a general contractor. He was going to do the work, take care of us, and make sure all goes well," said Mugo.
In all, the contract totaled more than $74,000 and Mugo put down a $10,000 deposit.
"They took off the siding. As you can see, it's all open," said Mugo.
But Mugo says that's where the work stopped. And when he started investigating Shaw, he got bad news.
"I realized he was not a general contractor," said Mugo.
Mugo says he confronted Shaw and asked for his $10,000 back, but Shaw refused.
"He won't answer phone calls. [I] tried texting him. He's not getting back to me," said Mugo.
Besides the unfinished repairs, Mugo says Shaw ordered a rental storage unit and had it parked on his property.
"It has nothing in it," said Mugo. "I'm supposed to still pay for it."
"He was supposed to put furniture in it to start the work, but it never happened. I called him to pick it up, but he hasn't done it," Mugo continued.
Frustrated, Mugo reached out to ABC11.
"Most houses [have] been fixed, but my house is still looking real bad, and we are not staying here because it's not safe," said Mugo.
ABC11 tried to get it touch with Reginald Shaw. He left a voice mail saying he did $10,000 worth of work and has nothing else to say. We tried to get more answers, but nobody answered the door at his home.
In the meantime, Mugo's home sat unfinished.
"I want him to give me my money so I can start my repairs," said Mugo. "It's been two months and life is not easy. It's been hard."
Raleigh police say they're investigating the case.
When ABC11 reached Shaw's attorney, he declined to comment because of the investigation.
Mugo has also filed a complaint with the NC Licensing Board for General Contractors since Shaw is not licensed and legally can't accept contracts for more than $30,000.
Mugo says the company which owns the storage unit finally picked it up when he threatened to have it towed away.
He's also found a licensed contractor to finish the repairs on his home.
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