NC 911 Board awards $5.7 million in grants to enhance statewide 911 system

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Sunday, August 31, 2025
911 AI technology helping Cary 'do more with less'

RALEIGH, N.C. (WTVD) -- The N.C. 911 Board has recently awarded nearly $5.7 million toward the state's 911 system, the N.C. Department of Information Technology announced Friday.

These grants will go towards funding equipment and facility improvements for public safety answering points (PSAPs) that answer 911 calls on behalf of NC communities:

  • Alamance County Central Communications - $1,138,898.77 for radio replacement
  • Beaufort County 911 - $451,568.47 for a radio console system replacement
  • Johnston County 911 - $70,957.89 for a consolette upgrade to maintain radio interoperability
  • Montgomery County 911 - $83,565.00 for a facility remodel
  • N.C. State Highway Patrol - $1,570,108.32 for a call handling equipment refresh (while not an N.C. 911 Board-funded PSAP, the Patrol is eligible to receive Board-funded grants pursuant to statute)
  • New Hanover County 911 Communications Center - $503,790.45 for computer-aided dispatch replacement
  • Pasquotank-Camden Central Communications - $150,167.13 for Next Generation 911 integration and resiliency enhancement to purchase a telecommunicator training system and mental health supports
  • Perquimans-Gates 911 Communications - $442,777.26 for radio replacement
  • Polk County E-911 Communications - $96,161.00 for PSAP roof replacement
  • Washington County Communications - $1,146,885.85 for PSAP relocation and upgrade

A unit of the department of information technology, the N.C. 911 Board provides funding to PSAPs across the state to create an enhanced statewide 911 system. These points are operated by and under the jurisdiction of counties and other government entities.

"The N.C. 911 Board remains committed to partnering with local PSAPs and helping meet their needs so they can perform life-saving work that keeps us all safe," said L.V. Pokey Harris, executive director of the N.C. 911 Board. "The PSAP Grant Program has proven to be a very successful funding opportunity to complement the board's annual 911 PSAP funding distribution to accomplish this mission."

SEE ALSO: Cary utilizing AI technology at 911 center to prioritize emergency calls, improve response

Featured video is from a previous report.

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