RALEIGH, N.C. (WTVD) -- Eight North Carolina stores, including four in the Triangle, are among those fined for overcharging consumers because of excessive price-scanner errors.
"The price on the shelf and the price at the register should match," said Agriculture Commissioner Steve Troxler in a release Wednesday. "Stores have a responsibility to make sure their pricing is accurate, and most stores pass inspection. Ones that don't face fines until they come into compliance."
Three stores in Wake County and one in Durham were among the violators in the second quarter of 2019:
The N.C. Department of Agriculture and Consumer Services' Standards Division also collected fines from stores in Buncombe, Haywood, Pitt, and Watauga counties.
Those stores were Advance Auto in Candler, Dollar General in Canton, Dollar General in Winterville, and Staples in Boone.
The department conducts periodic, unannounced inspections of price-scanner systems in businesses to check for accuracy between the prices advertised and the prices that ring up at the register. If a store has more than a 2-percent error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection at a later date.
Consumers who would like to file a complaint about scanner errors they encounter can call the Standards Division at (919) 707-3225.
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