Troubleshooter: Unwanted phone books


"It's not just once a year, they bring them two or three times, so you end up with all these books and don't know what to do with them," Wakefield resident Mary Jordan said.

Sometimes the books are thrown on the ground or left by the mailbox.

"We've got two phone books we don't use," resident Kelly Kohls, Wakefield Plantation, said.

Kohls says he doesn't use a phone book and doesn't want the five or six he gets each year.

"Unless there's a whole bunch of changes to it, the phone book we've got last time they dropped them off, is more than adequate," Kohls said.

Jordan feels the same way. Her neighborhood was blanketed with phone books.

The City of Raleigh says it gets lots of complaints about unwanted phone books, and even though the books can be recycles, you can't put then in your curbside bin. You're supposed to drive them to a special drop-off center, which Jordan says isn't realistic.

"I wouldn't drive somewhere to take it," she said "No, I'll just put it in my recycling bin."

Most end up in the trash. The City estimates 700,000 tons of phone books each year.

That's why they're encouraging those who don't want the book to opt out. It's a feature some companies are offering.

"When I ended up going through the neighborhood yesterday, there's a lot of these white bags sitting on the curbside," Kohls said.

It's a service many Wakefield resident are eager to sign on to.

"I never use them anymore," Jordan said. "Everything is over the internet for me."

If you want to say no to phone books, click here.

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