A new petition is calling for an independent audit of Duke Energy's billing system.
A newborn baby was rushed to the emergency room with severe burns, but there was no burn unit, nor any ambulances available.
"We've emailed, we've called, we texted, no response."
Duke Energy spokesperson warns that electric bills could soar due to usage this week; offers ways to save.
"I think curbing phone usage is a good, good thing."
Against odds that at times seemed improbable, Trump achieved his goal of celebrating a historic - and divisive - legislative victory in time for the nation's birthday.