Customer shoots teen Subway worker over messed up order, police say: 'Senseless act of violence'

SPRING LAKE, N.C. (WTVD) -- ABC11 is uncovering more about what led up to a shooting at a Subway restaurant in Spring Lake in which an underage worker was allegedly shot by a customer.

The customer, Alisa Reed, appeared in court for the first time on Thursday in Cumberland County. She is facing multiple charges including attempted first-degree murder.

Police Chief Errol Jarman called it "a senseless act of violence" that now a child as well as her family and friends will have to heal from.

The shooting happened at the Subway on Murchison Road on Wednesday evening. Police said the 37-year-old Reed got into a verbal altercation with a number of Subway workers, saying they got her order wrong. Reed got upset and began walking out of the restaurant.

Authorities said a 15-year-old female employee was told to lock the door behind Reed who then pulled out a gun and started shooting, hitting the girl. There were two other customers inside.

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Police said the girl is currently at UNC Chapel Hill and is expected to recover.

Reed is facing charges for attempted first-degree murder, discharging a weapon into an occupied property, assault, and communicating threats. She's also facing a charge for assault with a deadly weapon with intent to kill and inflict serious injury.

She is in custody at the Cumberland County Detention Center with a secured bond of $300,000.

Spring Lake police said they are continuing to investigate and are looking at surveillance footage from restaurants in the area.

Subway has not responded to ABC11's request for comment.