The Federal Bureau of Investigation launched a nationwide campaign to raise awareness of the frauds and scams impacting the public and to encourage reporting to law enforcement.
There have been $1.6 billion in losses between January and May of 2024, which is almost $300 million more than the same time in 2023, according to data from the FBI's Internet Crime Complaint Center.
"For someone to reach me and take away what little earnings, is painful. It's heartbreaking," said LaShauna Lunsford.
LaShauna Lunsford is from Durham and was scammed. As a mother of one and her grandmother's main caretaker, she is out $350 after following up on what appeared to be a legitimate email.
She said she was familiar with Norton Life Lock Security, so she called the number listed to unsubscribe and make sure she didn't owe any money. The scammers sent her a request on Cash App which is a peer-to-peer money transfer platform.
"So I'm thinking, OK, if I hit pay, then it'll come to me. And it didn't dawn on me," said Lunsford.
Eyewitness News called the number listed in the email, and after ringing several times an automated message came up.
Technology specialists told ABC11 that criminals are getting more savvy and work fast to cover their tracks.
"They are piggybacking off credible companies, obviously a sense of urgency is always a huge red flag," said Blake Rea, Petronella Technology Group.
The FBI said the most common tactics criminals use are a false sense of urgency or isolation, they may attempt to instill trust, induce empathy, or fear, or promise monetary gains, companionship, or even a job opportunity. All of these tactics are used to force victims to take quick action.
The agency is now urging people to 'Take a Beat' to resist the pressure to act quickly and be cautious of unsolicited phone calls mailing or door-to-door services.
"Fraud remains one of the most devastating violations the FBI works due to the number of victims and the number of losses," said Executive Assistant Director Michael D. Nordwall of the FBI's Criminal, Cyber, Response, and Services Branch. "In addition to the immediate financial harm, victims can experience other harm to include emotional and sometimes physical."
The FBI said there are steps that can be taken to protect yourself and your information:
"Taking it off offline or onto a peer-to-peer commerce platform such as Venmo Cash app or Apply Pay is a huge red flag," said Rea.
While Lunsford hopes to get her money back, she wants to warn others.
"I would just say be careful and pay attention to the emails and stuff that you receive," she said.
For more information about the 'Take a Beat' campaign or frauds and scams visit here.