Glitch doesn't stop NC's largest pay out

January 6, 2009 3:44:04 PM PST
Despite trouble with the North Carolina's Employment Security Commission's computer system, the office experienced a one-day record. It paid out $31.5 million in unemployment benefits Monday.

The computer glitch, which was is now fixed, prevented some people from filing claims.

ESC spokesman Andy James said the commission's computer servers handled more than 106,000 transactions Monday, also a one-day record.

A phone line problem developed Sunday when 74,000 people tried to access the system.

The ESC fixed that problem, and thought it also had fixed a separate problem caused by too many people filing claims. However, the system failed again Monday when about 55,000 people tried to file.


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