Changes made after student taken off crowded bus

FAYETTEVILLE School officials tell ABC11 Eyewitness News that the bus driver was wrong to force the Lewis Chapel Middle School student off the overcrowded bus.

They say steps have been taken to ensure that what happened to 13-year-old LaDonna Ball doesn't happen again.

"In this case, we had a driver who made an error in judgment and that's a mistake and we know something else to talk about when we train our drivers," Cumberland County Schools Transportation Director Al Miller said.

Officials also say bus overcrowdings is not a problem, nor is bus safety.

"The busses are safe," Miller said. "We work very hard to make sure our busses are not overcrowded."

School officials have put a larger bus on Ball's route after the incident and they moved the bus stop where Ball gets on and off the bus, a block closer to her home. School officials stress student safety is their utmost concern.

"Our drivers do a great job everyday of getting their children back and to school, everyday," Miller said.

But Ball's mother says she is still not 100 percent convinced.

"At this point I don't feel safe, because I have not met with school officials, as of right now as we speak," Ball's mother Donna Ball said.

School officials say they would like to schedule a meeting with Ball either Thursday or Friday.

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