Troubleshooter: Tutor pay


She has the paperwork to prove that she was supposed to be paid $25 an hour as a student support specialist, but she says she didn't get it.

"They paid me $15 an hour, but when I first started, they quoted me $25 an hour," she explained.

Tapp says the difference left her out close to $800.

"It was my money and I worked for it and I deserved it," said Tapp. "It was very frustrating cause I am currently unemployed so I needed my money."

Tapp says she brought the missing amount of pay to NCCU's attention several times but never saw the rest of her money.

"I kept calling and visiting people, and no one could tell me anything so I contacted you," she said.

We got in touch with NCCU and Tapp got some welcome news.

"As soon as you got involved, I had a check just like that," she said.

It was a check for $795.

A NCCU representative said the school apologizes for the inconsistency in the information provided to Tapp and the inconvenience she experienced. She added the school has made adjustments to their procedures to make sure it doesn't happen again.

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