Troubleshooter Diane Wilson investigates car deal gone bad


Angela Paige says she never thought she would have so many problems after buying a car from AutoDrive in Raleigh.

"The car had so many issues, it was making so much noise," Angela said.

Within days, Angela took the car back to the lot, and said she wanted out of the deal.

"He stated you're displeased, we are going to give you your money back, come back tomorrow same time and we'll have a check waiting for you," she said.

However, instead of a check Angela just got a promissory note, which stated she would get back $1,000 of the $1,300 down payment she made.

"After the promissory note, he said it will take about a week," she said.

Angela waited, and waited, but nothing.

"I went down there maybe three or four times, and of course they kept giving me the runaround," she said.

I got in touch with AutoDrive, and a rep said he had been out sick but assured me Angela would get her money. It still took a few more weeks, but Angela finally got at least some of her money back -- $800 of her $1,300 deposit.

"Thank you Diane Wilson for all your hard work and labor and helping me to get my money," she said.

Angela is very lucky to get any money back. In this case, she was promised money back, but when it comes to buying a new or used car there is typically no grace period, once you sign the documents the vehicle is yours. That is why it is important to check out the car for any mechanical problems before putting any money down, and before signing.

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