An Eyewitness News crew was at Houston's Hobby International Airport when passengers were told that they were unable to board their flight due to the outage and they will be updated every 10 minutes.
We are experiencing flight disruptions across our network today due to briefly pausing our service earlier this morning as we worked to resolve an intermittent technology issue, as well as ongoing weather challenges impacting multiple areas within our system. (1/2)— Southwest Airlines (@SouthwestAir) April 2, 2022
At Chicago's Midway Airport, 10 flights have been canceled and 54 have been delayed. Arrival delays were averaging an hour and 13 minutes.
We offer our heartfelt apologies for any inconvenience, and we will continue to work with Customers who experience a disruption in their travel plans.— Southwest Airlines (@SouthwestAir) April 2, 2022
Check your flight status and explore rebooking options: https://t.co/hOjgBdLpAE (2/2)
In a statement to ABC News, Southwest offered their apologies for any inconvenience:
"Some of our earliest departing flights were delayed this morning, and a handful of them canceled after we experienced intermittent technology issues following routine overnight maintenance. We offer heartfelt apologies to our customers for any inconvenience, and gratitude to our employees who are working diligently to make it up to them. We'll continue to update Customers whose journey with us today might be delayed as result of the now-resolved issues."